One-time payment. Lifetime access. Certificate of completion included.
An 81-page practical guide with word-for-word scripts for collecting copays, deductibles, and balances — confidently and without awkward silence.
One-time · Instant access
Our flagship training program
Our flagship training program designed to prepare new and aspiring medical front desk professionals before they begin working independently.
One-time · Lifetime access
What's Included
Best For
Front desk collection conversations
Why money gets left at the front desk — and the exact language that collects it without the awkwardness.
One-time · Lifetime access
What's Included
Best For
Certification + 1-on-1 Support
Everything in the Medical Insurance and Patient Access Professional Program and Mastering Patient Financial Conversations program, plus personalized 1-on-1 coaching sessions to accelerate your confidence and results at the front desk.
One-time investment
3-month minimum commitment
What's Included
Best For